• When I turn on my receiver, why there is no power.

    Please check the below: Check that the power lead is plugged in at the mains and switched on. Check that it is connected to the back of the receiver. Ensure that the power switch is on......

    2017-01-03 10:03:09

  • How can I reset my box to factory default?

    Please follow the following steps: Menu-Setting- other - more Setting - backupReset - factory date reset - reset my box-Done...

    2017-01-03 10:02:29

  • Screen shows no signal

    DVB cable is not connected or the settings might be incorrect Try to plug in the DVB cable and set up the correct parameter...

    2017-01-03 10:00:53


Contact us


Monday-Friday: 09:00-18:00